Enroll your site
Add learners to required and elective courses individually or as a full roster.
Roles
Learning Coordinators
The local connection between Sonoco University and the people on your floor.
The role
What a coordinator is responsible for
Record attendance
Close out live sessions so completions appear on transcripts the same week.
Monitor completion
Run reports before deadlines and follow up with the people who still need training.
Be the local expert
Answer first-line questions and escalate anything the platform cannot resolve.
Quick tools
Everything a coordinator opens most days
Open the resource that matches your task.
Request Coordinator AccessOpen the SIMON access request(opens in a new tab)Knowledge ArticlesOpen the coordinator knowledge base(opens in a new tab)Enroll LearnersOpen Mass Enroll / Attendance(opens in a new tab)AttendanceOpen Mass Enroll / Attendance(opens in a new tab)ReportsOpen the coordinator knowledge base(opens in a new tab)TroubleshootingOpen Troubleshooting / System Support(opens in a new tab)
Common tasks
Your monthly checklist
- Confirm your coordinator access is active for the current site code.
- Review upcoming required training deadlines for your location.
- Enroll new hires within their first week.
- Record attendance within two business days of a live session.
- Run a completion report before the end of each month.
- Escalate unresolved system errors through the support page.
FAQ
Questions coordinators ask most
Need a hand?
Stuck on an enrollment or a report?
The support desk can unblock most coordinator issues within a business day.